Frequently Asked Questions FAQs
SCHEDULING & ESTIMATES
How soon can you come out?
We can usually come out the same day or the next day. Give us a call and we’ll get you on the schedule.
How much does it cost for you to come out?
Nothing — we provide free estimates. There’s no charge for us to come out and take a look.
Do you charge by the hour?
Usually we charge per job, not per hour. Once we come out for your free estimate, the technician provides a price for the total job before any work begins, unless otherwise stated.
PAYMENT
How do I make a payment?
We accept cash, check, and all major credit cards / ACH. Your invoice includes a link to pay by card. Checks can be mailed to 236 W Portal Ave #259, San Francisco, CA 94127.
SERVICE AREA & SERVICES
What cities do you service?
San Francisco (our primary area), South San Francisco, Daly City, Brisbane, Colma, Pacifica, San Bruno, and Millbrae. We cover every San Francisco neighborhood, from the Richmond and Sunset to Pacific Heights, the Marina, and Noe Valley.
Can you test my backflow?
Yes — we’re backflow certified and able to test and repair backflows.
Do you work on boilers?
Unfortunately, we’re unable to service boilers at this time. For tanked, tankless, electric, and hybrid water heaters, though, we’re your team.
TRUST & CREDENTIALS
Are you licensed and insured?
Yes. We’re licensed and bonded — CSLB #1024971, C-36 licensed, backflow certified, and fully insured.
Still have a question?
Call us or request a free in-person estimate. No charge to come out — and you’ll always reach a real person, seven days a week.
Mon–Fri 7am–7pm · Sat–Sun 9am–5pm
